FAQ

1) Will oxygen help me adjust to high altitude?

Yes! At 10,000 feet, you are breathing one-third less oxygen in every breath compared to sea level. So, using supplemental oxygen only makes sense.

2) How long should I use oxygen?

All guests have different oxygen needs. We find that longer sessions are much more effective than several short sessions. The easiest, fastest and most effective way to adjust is by sleeping with supplemental oxygen for at least 4 hours.

3) Is oxygen safe for me?

Yes! In almost 25 years of service, we have never seen any adverse affects. We help healthy people quickly and easily adjust to high altitude.

4) Do I need a prescription for oxygen?

NO! We do not require a prescription for our oxygen service! We help healthy people adjust to high altitude. We do not diagnose, treat, cure or prevent any disease.

5) Do you accept insurance?

No, sorry. We are not a medical provider and do not accept or fill prescriptions.

6) What type of oxygen do you supply?

We only use the highest quality oxygen available. At almost 100% pure, it’s the very same product that airlines use. Every time you board a plane, perhaps to visit Colorado, you benefit from the very same oxygen we will deliver to your door. It’s perfect for guest needs, especially at 10,000 feet.

7) Can I reserve oxygen before my trip?

Yes! We encourage reservations to ensure we have the equipment available when you need it and to guarantee that you stay healthy during your visit.

8) Can I pick up or drop off at a 24 Hour Oxygen location?

Sorry, no. It is our pleasure to deliver right to your door or front desk! In Breckenridge, delivery is always FREE during normal business hours.

9) Do I have to be present to receive a delivery?

No. Our drivers can simply leave it at the front door or front desk.

10) How quickly will I receive my order?

We pride ourselves in great customer service. During normal business hours our goal is to be at your door in under an hour. At peak times or when we deliver outside of Breckenridge, it may take just a little longer. Our drivers will always contact you and set up a time that is convenient for you.

We deliver from 9am to 9pm MST everyday. Orders may be placed 24/7 via our website or by calling 970-453-6994.

11) What towns do you deliver to?

We are based in Breckenridge, Colorado. Deliveries in Breckenridge are free during normal business hours. We also deliver to Blue River, Dillon, Frisco, Keystone and Silverthorne for an additional fee.

12) What is your cancellation policy?

Payment is required to hold all reservations. Our staff is happy to answer questions that help you determine the appropriate services for your needs. Cancellations prior to delivery will be assessed a $75 fee. No credits or refunds will be issued after delivery.

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